All orders placed Monday through Thursday before 2:00 p.m. will begin processing and ship within 24 hours pending availability and credit card authorization. All orders placed Friday, Saturday or Sunday will begin processing but will not ship until the following Monday. Some holidays may delay this schedule.
If you refuse shipments from SCW, you will be responsible for both the original shipping cost and the cost of return shipping to SCW. You will be charged a 10% restocking fee which will be deducted from your merchandise refund.
SCW will gladly exchange or accept returns on regularly priced or sale priced merchandise. All returned merchandise must be unused, unworn, not altered or washed and must include original tags and boxes. Returns and exchanges must occur within 20 days of the original purchase date.
ALL PURCHASES OF CLEARANCE ITEMS ARE FINAL.
SCW reserves the right to refuse returns or exchanges on merchandise that is not in original condition and packaging and if it is received more than 20 days after the original purchase date.
You must ship your return or exchange through an insured trackable carrier, as SCW will not be responsible for any lost or damaged packages. Refunds will be issued within 5 business days of the receipt of your return. Please note that your banking institution may require additional days to process and post the refund to your account.
Please send your returns or exchanges to:
Shoe Country Warehouse
Attn: Website Returns Department
974 Commonwealth Blvd
Tupelo, MS 38804